Shipping and Returns
Shipping to NZ
We offer a flat rate of $10 for shipping around NZ.
Delivery takes 3 to 5 working days to most NZ destinations.
Shipping to Australia
Delivery to Australia is a flat rate of $40 plus any applicable taxes or duty payable in Australia.
Delivery takes approximately 5 to 7 working days to Australia.
Shipping and Delivery Dates
Please note all delivery dates are approximate.
Please note also that we cannot deliver to a PO box number but need a physical address.
Click and Collect
Click and Collect is also available! Items may be collected following the completion of the transaction.
We really hope you love your new purchase , but if you would like to return it we will issue you with a credit note or refund once the item is returned via a reputable tracked courier (insured for the full amount ) to the store .
Please note we cannot offer refunds on sale items unless they are faulty.
All returned items must be in original condition and the return or exchange must be done within 7 days from date of purchase.
Telephone Orders, Gift Vouchers, Loyalty Cards…
Frontline welcomes your telephone orders. Local deliveries take between 1 – 2 days while deliveries out of town can take up to 3 days.
Gift vouchers can be made out to any amount desired, at any time of the year. These make ideal gifts for any friend or family member.
We accept American Express, Diners, Visa, Mastercard and Eftpos.
This is our way of rewarding our valued loyal clients each season. Each purchase made during the season is recorded, when your card totals $1000 in full priced merchandise you will then receive a $75 voucher to use toward your next purchase (please note: this does not apply to laybys, sale goods or special orders).